Privacy Policy

Last Updated: October 2025

The Lavanda Ophthalmology Center ("the Center," "we," "our," "us") values your privacy and is committed to protecting your personal data in accordance with the Law of the Republic of Armenia "On the Protection of Personal Data." This policy explains how we collect, use, store, and protect your data when you use our website: https://lavanda.am.

What Data We Collect

We may collect and process the following types of information:

  • Personal Data: Name, surname, phone number, email address, and similar information.
  • Medical Data: Health information, medical history, and details about prescribed medications.
  • Device Data: Device type and model, browser and its version (e.g., Google Chrome, Safari), operating system and version (iOS, Android, etc.), IP address.
  • Website Usage Data: Pages you visit, time spent on the website, geographical location, traffic sources (other websites, apps, etc.), user actions on the website (for understanding and remembering preferences), and visit statistics by age group.

Purpose of Data Usage

Collected data may be used for the following purposes:

  • To provide medical services: diagnostics, treatment, and post-operative care.
  • To contact and inform you: appointment reminders, test results.
  • To offer personalized services and recommendations.
  • To improve the website's performance and ensure its security.

Data Storage

Your personal data is stored for as long as necessary to achieve the purposes mentioned above, and within the time limits established by law. As the internet is not always fully secure, we cannot guarantee 100% protection of data during transmission or storage.

Your Rights

By using our website, you agree to the terms of this Privacy Policy and consent to the collection and use of your personal data for the specified purposes.

You may unsubscribe from our communications at any time by sending an email to us. After that, the collection, storage, and use of your data for mailing purposes will be stopped.

Contact Information

If you wish to exercise your rights or have questions regarding your personal data, please contact us:

  • Address: 17/1 Tigran Mets Ave, Yerevan, Armenia
  • Phone: +374 95 56 86 76
  • Email: lavandaclinic@lavanda.am